Contact information
Contact Us
We’d love to hear from you.
Whether you have a question about an order, need help choosing a product, or would like to enquire about bespoke, bulk, or wholesale orders, please don’t hesitate to get in touch.
Email is the best way to reach us, and we aim to respond within 1–2 business days.
Customer Support Hours
🕰️ Monday – Friday
9:00 AM – 4:00 PM (SAST)
Please note that enquiries received outside of business hours will be responded to on the next business day.
Order Enquiries
When contacting us about an order, please include:
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Your order number
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The email address used at checkout
This helps us assist you faster.
Wholesale & Bespoke Enquiries
For corporate gifting, events, weddings, or wholesale requests, please email us directly with details of your requirements, quantities, and timelines.
Social Media
You’re also welcome to connect with us on Instagram:
📸 @_vicky_and_co
(Please note: order-specific enquiries are best handled via email.)